Shipping Policy

At Khattak Fabrics, we aim to process and deliver your orders safely and efficiently. We carefully pack your fabrics before handing them over to our delivery partners.

Order Processing

Orders are generally processed after they are successfully placed and confirmed.

Processing time may vary depending on product availability, order volume, weekends, public holidays, or other circumstances.

Once your order has been dispatched, you may receive shipping or tracking information where available.

Delivery Time

Delivery times may vary depending on your location and the courier service used.

Estimated delivery times are provided as a general guideline and may be affected by:

• Courier delays

• Weather conditions

• Public holidays

• Incorrect or incomplete delivery information

• Unreachable phone numbers

• Unexpected operational circumstances

Delivery times are therefore estimates and are not guaranteed.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address and an active phone number when placing an order.

If incorrect information is provided and the parcel cannot be delivered, additional shipping charges may apply for re-delivery.

Order Tracking

Where tracking is available, customers may receive tracking details after their order has been dispatched.

Tracking information is provided by the applicable courier service and may take some time to become active after dispatch.

Delivery Issues

If your order is delayed, damaged, incomplete, or you receive the wrong product, please contact us as soon as possible so that we can review the issue and assist you.

For damaged or incorrect products, customers may be asked to provide clear photographs or videos of the package and product.

Undelivered or Returned Orders

If an order is returned to us because of an incorrect address, refusal to accept the parcel, repeated delivery attempts, or an unreachable customer, additional delivery charges may apply if the customer requests re-shipment.

Any refund for an undelivered or returned order will be handled according to our Return & Refund Policy.

Shipping Charges

Applicable shipping charges, if any, will be displayed during the checkout process or communicated to the customer before order confirmation.

Shipping charges may vary depending on the delivery location, order size, weight, and applicable courier rates.

Contact Us

If you have any questions regarding your order or delivery, please contact us:

Khattak Fabrics Factory Outlet
Address: Malik Amir Street, Sohan Village, Islamabad, Pakistan
Phone / WhatsApp: 03405244807
Email: officalkhattakfabrics@gmail.com
Website: www.khatttakfabrics.com

Last Updated: August 11, 2026